TERMS AND CONDITIONS OF SALE
Ordering
ALL SALES ARE FINAL. In Stock & Ready to ship artworks please allow 5-10 Business Days . All other Artworks allow up to 4-6 weeks for your artwork purchase . All Artwork will arrive unframed as a rolled canvas only signed shipped in a tube . Please note you agree when ordering a commission Pop Silkscreen or Made to Order Original Artwork these are custom made for you. Each artwork will be very similar in style , color and interpretation but will NOT be exact copies. No two works are ever the same . This is the difference between original handcrafted works of art and machine produced works . When ordering a made to order commission or pop silkscreen artwork please keep in this mind . Shane is a very talented man but cannot control gravity and the general law of physics associated with the exception of the work ( EG. lengths of drips , directions of paint slacks etc ) Again this is what makes each artistic work original and unique!
Color Matching
You acknowledge and understand that (a) colors as seen on a computer monitor may not look the same as the colors as they appear on our manufactured product or hand painted products, and (b) no guarantee is made that any image as seen online will necessarily match exactly the colors on the final product.
Changes
It is not possible to change your order once it has been placed. The only exception is the delivery address, which can be changed if your order has not yet been shipped. To change the address for an unshipped order, please contact Shane Bowden Pty Ltd customer service via email info@shanebowden.com
Delivery
Please allow up to 4-6 weeks for your artwork delivery. Title and risk of loss for any purchases pass to you upon our delivery to our carrier. If your artwork arrives damaged or broken, please contact us! We will happily replace it, but we’ll need a picture of the damage. Email us at shop@shanebowden.com. Requests must be received within 5 days of delivery, and must include a copy of the shipping receipt and photographic proof of the damage for us to review and make a determination whether damage in fact occurred during shipping. If we approve your request for a replacement, we will not charge you for the new product, but you will be responsible for the costs of returning the damaged artwork to us, plus the cost of shipping the new print to you.
You are responsible for supplying all required information when submitting an order, including complete name, shipping and billing address (no P.O. Boxes), telephone number, valid e-mail address, and valid payment method. No responsibility is assumed for mis-delivery due to incorrect information supplied by a customer. All sales are final. Shane Bowden Art Limited Editions are custom-made and as such, we are unable to offer returns or exchanges.
Payment
Payment for any order must be made in advance at the time the order is placed. You may
pay for your order by credit card, or such other means as we may in future choose to accept. In the event of a stopped payment, disapproved charge or other failure to submit pre-payment, Shane Bowden Pty Ltd shall have the right to cancel the order or, if already shipped, to seek payment and hold customer responsible for any and all costs of collection, including but not limited to reasonable attorneys’ fees, as well as to charge interest at the rate of 1.5% per month (or the highest allowable rate by law if less than 1.5% per month) until payment is made.
Personal Data
All information submitted by you in connection with any order is governed by our Privacy
Policy.
Sales Tax
Applicable sales tax will be included to all sales. All countries, Sales and Use Tax should be paid by the Consumer, where required by law.
Returns/ Shipping Problems/Damage
ALL SALES ARE FINAL. We do not expect returns or exchanges. Notification of all shipping defects or damage must be made within 5 days of delivery and accompanied by the shipping receipt and photographic proof of the damage for us to review and make a determination whether damage in fact occurred during shipping.
Exclusion from Returns
If your use of our site or services has been terminated for violation of these Terms of Sale or our Terms of Use, we may refuse to accept any returns from you.
General
All orders and transactions also are subject to the shanebowden.com Terms of Use policy, including, but not limited to, the limitations on damages and exclusions of warranties set forth therein. The Terms of Use also include provisions for arbitration of disputes and other important terms you should review. Descriptions, images, references, features, content, specifications, products, price and availability of any products or services are subject to change without notice, and our current prices can be found on our Sites and Apps. No responsibility is assumed for any errors in listed prices or other information, all of which we reserve the right to correct. Orders are not final or binding until accepted by us. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service. Shanebowden.com is not responsible for any delay or failure in delivery due to causes beyond its control, including, but not limited to, acts of god, war, terrorism, embargo, quarantine, accidents, fire, explosion, flood, severe weather, epidemic, riots, civil disturbance, unavailability of labor or transportation or any other similar or dissimilar cause. You are responsible for the proper and safe handling of any prints or other products you order from us. To the extent allowed by law, shanebowden.com’s liability for any claim relating to any product purchased from us is the amount you paid for the product.
PRIVACY POLICY
Please note we respect your privacy and do not share your information with third party entities.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).