🛒 Ordering Information

 

ALL SALES ARE FINAL.

• In Stock & Ready to Ship Artwork: Please allow 5–10 business days for delivery.

• Commissioned, Made-to-Order Originals & Pop Silkscreen Works: Please allow 8–10 weeks for creation and shipping.

 

All artwork is shipped unframed and rolled in a protective tube. Each piece is signed and securely packaged.

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Please note: Commissioned and made-to-order pieces are individually handmade. While they follow a consistent color palette and style, each work is entirely unique—variations in drips, splashes, and brushwork are intentional.

 

🎨 Color Disclaimer

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Colours may vary slightly due to screen differences.
We do not guarantee exact color matches between product images and the final artwork.

 

✏️ Order Modifications

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Once an order is placed, it cannot be changed, except for delivery address updates (only if the order has not yet shipped).

For address updates, please contact:
📧 shop@shanebowden.com

 

🚚 Shipping & Delivery

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• Commissioned & Made-to-Order Pieces: Please allow 8-10 weeks for production and shipping.

• Risk and ownership transfer to the customer once the item is handed to the shipping carrier.

 

Contact : shop@shanebowden.com within 2 days of delivery . Include clear photos of the damage.

 

Once damage is verified:

• We will either replace the artwork at no cost or issue store credit.

• Customers are responsible for returning the damaged item and covering shipping costs (both ways).

 

Note: We are not liable for delivery issues resulting from incorrect or incomplete shipping details.

 

Reminder: All sales are final. No returns or exchanges.

 

💳 Payment Policy​

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• Full payment is required at checkout.

• We accept major credit cards and secure online payment methods.​

 

If a payment is declined or disputed:

• We reserve the right to cancel the order.

• We may seek full payment, including any collection or legal fees.

• A 1.5% monthly interest (or the maximum legal rate) may apply to overdue balances.

 

💰 Sales Tax & Customs

• Sales tax is applied where required by law.

• International buyers are responsible for any customs duties, taxes, or import fees levied by local authorities.

 

🔁 Returns & Damages

• All sales are final. No returns or exchanges.

• For damage claims, refer to the Shipping & Delivery section.

• We reserve the right to deny any claim deemed fraudulent or in violation of our Terms of Sale.

 

🔐 Privacy & Security

                We are committed to protecting your privacy.

• Your personal information is never sold or shared with third parties.

• All transactions are encrypted using SSL technology.

• We follow industry best practices to ensure your data is secure and protected from unauthorized access.

 

⚖️ Terms & Conditions

All purchases are subject to our Terms of Use, including limitations on liability.

We reserve the right to:

• Cancel or limit orders at our discretion

• Refuse service to anyone

• Correct pricing or product errors without prior notice

We are not responsible for delays caused by circumstances beyond our control, including natural disasters, shipping disruptions, or public health events.

 

Note: Your billing statement may reflect Zantaria Pty Ltd as the merchant name.

 

📩 Contact Us

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For any inquiries, please reach out to:

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📧 shop@shanebowden.com